Privacy Policy for Duo Cleaning

At Duo Cleaning, your privacy matters. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you interact with our website, book a cleaning, or request a quote.

1. Information We Collect

We may collect the following information when you submit a form, schedule a service, or contact us:

Name

Email address

Phone number

Service address (if applicable)

Details about your cleaning request

Payment information (processed securely through third-party providers)

Automatically collected data, such as browser type, device information, pages visited, and IP address for security and analytics.

We only collect information you voluntarily provide or that is needed to operate our website and services.

2. How We Use Your Information

Your information is used to:

Provide cleaning services and respond to your inquiries

Schedule appointments and send confirmations

Deliver estimates and invoices

Improve our website and customer experience

Send service reminders, updates, or promotions (you can unsubscribe anytime)

Maintain security and prevent fraudulent activity

We never sell your personal information to third parties.

3. Sharing Your Information

We may share information only with trusted partners who help us operate our business, including:

Payment processors

Scheduling and booking tools

Email or SMS service providers

Website analytics tools

These partners may only use your information to perform services on our behalf.

We do not share your information with marketers, data brokers, or unrelated third parties.

4. Cookies & Tracking

Our website uses cookies and similar technologies to:

Improve site performance

Analyze visitor activity

Personalize user experience

Track marketing performance

You can disable cookies in your browser settings at any time.

5. Data Protection

We take your privacy seriously.
Duo Cleaning uses:

Secure servers

Encrypted connections (HTTPS)

Trusted third-party payment systems

Restricted access to sensitive information

While no online system is 100% secure, we work hard to safeguard your data.

6. Your Rights

You may request any of the following at any time:

Access to the information we store

Corrections to inaccurate data

Deletion of your information

Opt-out of marketing communications

To submit a request, contact us using the details below.

7. Third-Party Links

Our website may include links to external sites.
We are not responsible for the privacy practices of those websites.

8. Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with a new “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, you can reach us at:

Duo Cleaning
Tri-Cities, WA
Email: [email protected]
Website: https://duocleaningcompany.com