Privacy Policy for Duo Cleaning
At Duo Cleaning, your privacy matters. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you interact with our website, book a cleaning, or request a quote.
1. Information We Collect
We may collect the following information when you submit a form, schedule a service, or contact us:
Name
Email address
Phone number
Service address (if applicable)
Details about your cleaning request
Payment information (processed securely through third-party providers)
Automatically collected data, such as browser type, device information, pages visited, and IP address for security and analytics.
We only collect information you voluntarily provide or that is needed to operate our website and services.
2. How We Use Your Information
Your information is used to:
Provide cleaning services and respond to your inquiries
Schedule appointments and send confirmations
Deliver estimates and invoices
Improve our website and customer experience
Send service reminders, updates, or promotions (you can unsubscribe anytime)
Maintain security and prevent fraudulent activity
We never sell your personal information to third parties.
3. Sharing Your Information
We may share information only with trusted partners who help us operate our business, including:
Payment processors
Scheduling and booking tools
Email or SMS service providers
Website analytics tools
These partners may only use your information to perform services on our behalf.
We do not share your information with marketers, data brokers, or unrelated third parties.
4. Cookies & Tracking
Our website uses cookies and similar technologies to:
Improve site performance
Analyze visitor activity
Personalize user experience
Track marketing performance
You can disable cookies in your browser settings at any time.
5. Data Protection
We take your privacy seriously.
Duo Cleaning uses:
Secure servers
Encrypted connections (HTTPS)
Trusted third-party payment systems
Restricted access to sensitive information
While no online system is 100% secure, we work hard to safeguard your data.
6. Your Rights
You may request any of the following at any time:
Access to the information we store
Corrections to inaccurate data
Deletion of your information
Opt-out of marketing communications
To submit a request, contact us using the details below.
7. Third-Party Links
Our website may include links to external sites.
We are not responsible for the privacy practices of those websites.
8. Changes to This Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with a new “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy or how your data is handled, you can reach us at:
Duo Cleaning
Tri-Cities, WA
Email: [email protected]
Website: https://duocleaningcompany.com
Cleaning FAQs for the Tri-Cities, WA
What is included in recurring home cleaning services?
Our recurring home cleaning services include all essential tasks needed to keep your home consistently clean and healthy. Each visit typically covers dusting, vacuuming, mopping, kitchen cleaning, bathroom sanitization, surface wiping, trash removal, and high-touch disinfection. For homes in Kennewick, Richland, and Pasco, we tailor recurring cleanings based on your home size, lifestyle, pets, and preferences to ensure consistent results every visit.
How often can I schedule recurring house cleaning?
We offer weekly, bi-weekly, and monthly recurring home cleaning plans throughout the Tri-Cities area. Weekly cleaning is ideal for busy families and pet owners, bi-weekly cleaning is our most popular option, and monthly cleaning works well for low-traffic homes. Your schedule can be adjusted anytime to fit your needs.
Is recurring home cleaning cheaper than one-time cleaning?
Yes. Recurring house cleaning services are more affordable per visit compared to one-time or deep cleanings. Because your home is maintained regularly, our team can clean more efficiently, which helps lower overall costs while keeping your home consistently spotless.
Do you use the same cleaners for recurring visits?
Whenever possible, we assign the same trusted cleaning team to your recurring home cleaning appointments. This consistency allows our cleaners to learn your home, preferences, and priorities—resulting in better, more reliable cleaning over time for homeowners across the Tri-Cities, WA.
Are your recurring home cleaners insured and background-checked?
Absolutely. All Duo Cleaning professionals are fully insured, background-checked, and professionally trained. We follow detailed cleaning checklists and quality control standards to ensure safe, reliable, and high-quality recurring cleaning services for your home.
Do I need to be home during recurring cleanings?
No. Many of our recurring home cleaning clients are not home during service. As long as we have secure access instructions, our team can clean your home while you’re away. We treat every home with care, respect, and confidentiality.
Can I customize my recurring home cleaning plan?
Yes. Our recurring home cleaning plans are fully customizable. You can request focus areas, skip certain rooms, add extra tasks, or change priorities at any time. We build flexible cleaning plans designed around your household’s needs.
Duo Cleaning Company – Tri-Cities, WA
Providing reliable home, office, and deep cleaning services across Kennewick, Pasco, Richland, and Burbank, WA.
We help busy families and businesses save time with fast, high-quality cleaning you can trust.
Phone: (509) 417-0809
Email: [email protected]
Address: 222 columbia rd
Mon – Fri: 8:00am – 5:00pm
Saturday: Closed
Sunday: Closed