Privacy Policy for Duo Cleaning
At Duo Cleaning, your privacy matters. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you interact with our website, book a cleaning, or request a quote.
1. Information We Collect
We may collect the following information when you submit a form, schedule a service, or contact us:
Name
Email address
Phone number
Service address (if applicable)
Details about your cleaning request
Payment information (processed securely through third-party providers)
Automatically collected data, such as browser type, device information, pages visited, and IP address for security and analytics.
We only collect information you voluntarily provide or that is needed to operate our website and services.
2. How We Use Your Information
Your information is used to:
Provide cleaning services and respond to your inquiries
Schedule appointments and send confirmations
Deliver estimates and invoices
Improve our website and customer experience
Send service reminders, updates, or promotions (you can unsubscribe anytime)
Maintain security and prevent fraudulent activity
We never sell your personal information to third parties.
3. Sharing Your Information
We may share information only with trusted partners who help us operate our business, including:
Payment processors
Scheduling and booking tools
Email or SMS service providers
Website analytics tools
These partners may only use your information to perform services on our behalf.
We do not share your information with marketers, data brokers, or unrelated third parties.
4. Cookies & Tracking
Our website uses cookies and similar technologies to:
Improve site performance
Analyze visitor activity
Personalize user experience
Track marketing performance
You can disable cookies in your browser settings at any time.
5. Data Protection
We take your privacy seriously.
Duo Cleaning uses:
Secure servers
Encrypted connections (HTTPS)
Trusted third-party payment systems
Restricted access to sensitive information
While no online system is 100% secure, we work hard to safeguard your data.
6. Your Rights
You may request any of the following at any time:
Access to the information we store
Corrections to inaccurate data
Deletion of your information
Opt-out of marketing communications
To submit a request, contact us using the details below.
7. Third-Party Links
Our website may include links to external sites.
We are not responsible for the privacy practices of those websites.
8. Changes to This Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with a new “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy or how your data is handled, you can reach us at:
Duo Cleaning
Tri-Cities, WA
Email: [email protected]
Website: https://duocleaningcompany.com
Commercial Cleaning FAQs for the Tri-Cities Area
What types of businesses do you provide commercial cleaning for?
We offer professional commercial cleaning services for offices, medical and dental clinics, gyms, schools, retail stores, and property-managed buildings across Richland, Kennewick, and Pasco.
Do you offer after-hours or weekend cleaning?
Yes! We provide after-hours and weekend cleaning services so your business can stay spotless without interrupting your daily operations.
What cleaning products do you use for commercial cleaning?
We use high-quality, professional-grade cleaning products chosen for your specific business type. From offices to medical spaces, we adapt to ensure safe and effective cleaning every time.
How often can we schedule cleaning services?
Our commercial janitorial plans are completely flexible. Choose from daily, weekly, or biweekly cleaning to maintain your workspace exactly how you like it.
Are your cleaning staff trained and background-checked?
Absolutely. Every member of our commercial cleaning team is thoroughly trained, background-checked, and committed to maintaining the highest cleaning standards.
Can you provide a quote for large commercial or multi-location properties?
Yes. We specialize in custom cleaning quotes for large buildings, multi-office complexes, and property management companies across the Tri-Cities area.
What’s included in your standard commercial cleaning service?
Our standard office cleaning services include dusting, vacuuming, mopping, trash removal, restroom sanitation, and cleaning of common areas like lobbies and breakrooms.
Duo Cleaning Company – Tri-Cities, WA
Providing reliable home, office, and deep cleaning services across Kennewick, Pasco, Richland, and Burbank, WA.
We help busy families and businesses save time with fast, high-quality cleaning you can trust.
Phone: (509) 417-0809
Email: [email protected]
Address: 222 columbia rd
Mon – Fri: 8:00am – 5:00pm
Saturday: Closed
Sunday: Closed